![]() ![]() ![]() The Queue Log can also be integrated with SQL, allowing for easier manipulation of the data. This can be accessed from within the dialplan or from an AGI script, or external script. ![]() Hi there, We’ve been having a strange issue with a customer’s queues where a queued call will ring an available agent, agent answers, then a second or two later the agent is offered a second call which they cannot answer, since they’re already speaking with a client. As explained, it could possibly be achieved using the Management Interface (AMI), another option is to make use of the Queue Log for accessing information about the call information from within the Queue() dialplan application. I posted this over in asterisk-dev, realized I probably should have put it here. ![]()
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